Arrival Time
We encourage our guests to check in 15 minutes prior to their scheduled service time. Late arrivals will end at the scheduled time. Spa guests can enjoy the usage of the hotel pool, pool deck and hot tub for 1 hour prior to their services and 1 hours after their services.
Minors Policy
All persons ages 13 - 15 are welcomed to enjoy Spa Services and must complete a Minors Waiver and adhere to all policies, including the required presence of a parent or guardian in the room during service.
All persons ages 16 - 17 are welcomed to enjoy Spa Services and must complete a Minors Waiver in order to have an unsupervised service.
(Please note that use of the pool and hot tub are restricted to persons 18 years of age or older. Minors receiving spa services are not permitted to use the pool or hot tub.)
Parties/Group Bookings
Due to space limitations, we only allow group booking for up to 6 individuals.
Cancelling & Rescheduling
If you have a change of plans, we ask that you contact us 24 hours prior to your scheduled appointment. Cancellation or rescheduling within 24 hours of your service will result in a 50% charge of the service booked. In the event that you fail to notify us of your need to cancel or reschedule you will be charged 100% of the value of the service.
Gratuity
For your convenience, a 20% gratuity will be added to each service. Prices and products are subject to change.